GO! Health and Fitness Lifestyle Coaching
Operating as GO FIT LIFE and GO FIT LIFE Coaching
Last updated: May 6, 2026
These Terms and Conditions apply to all content, products, programs, and services provided by GO! Health and Fitness Lifestyle Coaching, including GO FIT LIFE, through gofitlife.ca, TrainingPeaks, email, third-party platforms, online coaching, digital products, and in-person services.
By accessing this website, purchasing a product, registering for a program, or using any service, you confirm that you have read, understood, and agree to these Terms and Conditions. If you do not agree, you must not use this website, purchase products, register for programs, or participate in services.
1. Scope of Services
GO! Health and Fitness Lifestyle Coaching provides fitness, endurance training, strength training, weight loss coaching, wellness education, sports nutrition guidance, digital products, online coaching, and occasional in-person clinics, workshops, assessments, classes, and events.
These Terms apply to, but are not limited to:
- Online personal coaching
- Training plans and programs delivered through TrainingPeaks or other platforms
- Group programs, including clinics, workshops, classes, challenges, group coaching programs, courses, and events
- Digital products, ebooks, guides, downloads, videos, and educational resources
- Website content, email content, video content, and social media content
- Online and in-person services delivered in Canada or internationally
Use of a third-party platform does not limit the application of these Terms.
2. Eligibility and Age Requirements
Services are intended for individuals aged 18 years and older.
Individuals aged 13 to 17 may participate only with verified consent from a parent or legal guardian.
Children under the age of 13 are not accepted for coaching services.
3. Nature of Services
All content, products, programs, and services are provided for educational and informational purposes only.
GO! Health and Fitness Lifestyle Coaching provides general fitness, endurance training, strength training, wellness education, and sports nutrition guidance. Medical nutrition therapy, medical treatment, diagnosis, therapy, rehabilitation, and mental health services are not provided.
4. No Medical Advice
You are responsible for consulting a qualified healthcare professional before beginning any exercise program, dietary change, wellness practice, or physical activity.
You are also responsible for determining whether participation is appropriate for your health, fitness level, medical history, injury status, and personal circumstances.
Reliance on any information provided by GO! Health and Fitness Lifestyle Coaching is at your own risk.
5. Assumption of Risk
Participation in physical activity, endurance sports, strength training, fitness programs, wellness practices, and in-person or online instruction involves inherent risks.
These risks may include, but are not limited to, injury, illness, pain, aggravation of an existing condition, permanent disability, or death.
By using any content, product, program, or service, whether online or in person, you voluntarily assume all known and unknown risks associated with participation.
6. No Guarantees
Individual results vary.
GO! Health and Fitness Lifestyle Coaching does not guarantee specific outcomes, including but not limited to performance improvements, weight loss, body composition changes, health changes, injury prevention, fitness improvements, or competition results.
Results depend on many factors, including consistency, communication, effort, lifestyle, recovery, nutrition, health status, and individual response to training.
7. Personal Coaching Payments, Cancellations, and Refunds
Personal coaching services are prepaid.
Clients may choose to pay the full coaching package fee upfront or through an approved payment plan.
For 12-month coaching packages, enrollment constitutes a commitment to the full 12-month service. Payment plans are offered as a convenience and may include a small administrative fee to cover additional administration, processing, and financial risk. Any applicable fee will be clearly disclosed before purchase.
Payment plans are a method of paying the package fee over time and do not create a month-to-month coaching arrangement. By enrolling in a 12-month coaching package, clients agree to pay the full package fee regardless of whether payment is made in full or through installments.
Once coaching services have started, coaching fees and package fees are non-refundable except where required by law or approved at the sole discretion of GO! Health and Fitness Lifestyle Coaching.
If a client chooses to discontinue coaching before the end of the 12-month term, no refund will be provided for amounts already paid, and any remaining balance under the coaching agreement remains due and payable unless otherwise agreed in writing by GO! Health and Fitness Lifestyle Coaching.
GO! Health and Fitness Lifestyle Coaching may pause, suspend, or adjust coaching services on a case-by-case basis for major illness, injury, emergency, or other significant circumstances. Supporting documentation may be required.
8. Group Program Payments, Cancellations, and Refunds
Group programs include, but are not limited to, clinics, workshops, classes, courses, challenges, group coaching programs, online group programs, in-person group programs, and events.
Payment for group programs must be made in full at registration unless a payment plan is specifically offered.
Refunds for group programs are available only when cancellation is requested in writing at least 7 days before the program start date.
No refunds are provided within 7 days of the program start date or after the program has started, except where required by law or approved due to major illness or injury.
For major illness or injury, a refund or credit may be considered at the discretion of GO! Health and Fitness Lifestyle Coaching. A doctor’s note or other appropriate medical documentation may be required.
Missed group sessions are not refundable, credited, transferred, or made up privately.
Registrations are not transferable to another person or another program unless written permission is provided by GO! Health and Fitness Lifestyle Coaching. Transfer requests may be declined, especially where the program follows a progressive structure and each session builds on previous sessions.
If GO! Health and Fitness Lifestyle Coaching cancels a group program, participants will receive a refund or credit.
9. Digital Products, Training Plans, and Downloads
Digital products, training plans, ebooks, guides, downloads, videos, and educational resources are non-refundable once purchased, accessed, downloaded, or delivered, except where required by law or approved at the discretion of GO! Health and Fitness Lifestyle Coaching.
GO! Health and Fitness Lifestyle Coaching reserves the right to correct pricing errors, technical errors, duplicate charges, or incorrect listings. In such cases, affected orders may be cancelled or adjusted, and any applicable refunds issued.
10. Missed Appointments and Session Cancellations
For personal coaching appointments, consultations, assessments, or online sessions, at least 24 hours’ notice is required to cancel or reschedule unless otherwise agreed.
Missed appointments or late cancellations may be forfeited and are not guaranteed to be rescheduled.
This section does not apply to missed group program sessions, which are covered under the group program refund policy above.
11. Client Responsibilities
Clients and participants are responsible for:
- Providing accurate health, injury, training, and contact information
- Communicating relevant changes in health, injury, availability, or training status
- Following instructions within their ability and stopping if they experience pain, dizziness, illness, or concerning symptoms
- Seeking medical advice when needed
- Using equipment, facilities, apps, and platforms safely and appropriately
GO! Health and Fitness Lifestyle Coaching is not responsible for issues caused by inaccurate information, lack of communication, failure to follow instructions, or participation against medical advice.
12. Intellectual Property
All content, including but not limited to programs, training plans, videos, text, images, guides, ebooks, downloads, worksheets, and educational materials, is the intellectual property of GO! Health and Fitness Lifestyle Coaching unless otherwise stated.
Content may not be copied, reproduced, shared, distributed, resold, uploaded, modified, or used for commercial purposes without prior written permission.
Purchasing or accessing content grants personal use only.
13. Privacy
Personal information is collected and used in accordance with the Privacy Policy.
The Privacy Policy forms part of these Terms and Conditions and is available at:
14. Communications
By using services, purchasing products, or registering for programs, you consent to receive communications related to service delivery, scheduling, updates, billing, and relevant business communications by email, apps, or third-party platforms.
You may unsubscribe from marketing communications at any time.
Unsubscribing from marketing emails does not prevent service-related communications required to deliver a purchased product, program, or service.
15. Third-Party Platforms
GO! Health and Fitness Lifestyle Coaching may use third-party platforms, including but not limited to TrainingPeaks, payment processors, email systems, video platforms, scheduling platforms, and communication apps.
GO! Health and Fitness Lifestyle Coaching is not responsible for technical issues, outages, data loss, platform errors, or policy changes caused by third-party providers.
Use of third-party platforms may be subject to their own terms and privacy policies.
16. Refusal, Suspension, or Discontinuation of Service
GO! Health and Fitness Lifestyle Coaching reserves the right to refuse, suspend, or discontinue service where lawful.
This may include, but is not limited to, non-payment, inappropriate conduct, unsafe participation, harassment, repeated failure to communicate, misuse of services, or violation of these Terms.
17. Limitation of Liability
To the fullest extent permitted by law, GO! Health and Fitness Lifestyle Coaching, its owner, contractors, affiliates, and representatives are not liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from the use of any content, product, program, or service.
This includes, but is not limited to, injury, illness, loss of income, loss of data, loss of opportunity, or other losses, except where liability cannot be excluded by law.
Nothing in these Terms limits rights or protections that cannot legally be waived.
18. Indemnification
You agree to indemnify and hold harmless GO! Health and Fitness Lifestyle Coaching, its owner, contractors, affiliates, and representatives from any claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising from your use of content, products, programs, services, or violation of these Terms.
19. Force Majeure
GO! Health and Fitness Lifestyle Coaching is not responsible for delays, interruptions, or failure to perform services due to events beyond reasonable control.
This may include, but is not limited to, illness, injury, emergencies, natural disasters, severe weather, facility closures, internet outages, technical failures, platform disruptions, travel disruptions, government restrictions, or other unforeseen events.
20. Modification of Terms
GO! Health and Fitness Lifestyle Coaching reserves the right to update or modify these Terms and Conditions at any time.
Updated Terms will be posted on this website. Continued use of content, products, programs, or services after changes are posted constitutes acceptance of the revised Terms.
21. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the Province of Alberta, Canada, unless another jurisdiction’s consumer protection laws apply and cannot legally be excluded.
Where permitted by law, any disputes shall be resolved in the courts of Alberta.
22. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.
23. Entire Agreement
These Terms and Conditions, together with any signed agreements, waivers, intake forms, payment agreements, and the Privacy Policy, constitute the entire agreement between you and GO! Health and Fitness Lifestyle Coaching regarding the use of content, products, programs, and services.
