On our website, email, and/or in-house business transactions we collect the following:
Date of birth
Credit card information (in-house transactions only)
Information is collected from you when you:
Register on our website
Place an order
Subscribe to a newsletter
Respond to a survey
Fill out a form
Purchase a service
Make an appointment
The information collected from you is used in the following ways:
To personalize user’s experience
To improve the website
To improve customer service
To administer contests, promotions, or a survey or other site feature
To process transactions
To send periodic emails
To allow entry into programs and use of our services
How do we protect visitor information?
We do not use vulnerability scanning and/or scanning to PCI standards.
We do not use an SSL certificate. We do not need an SSL because: we collect payment in cash, cheque, email money transfer, the Square, or customers use their PayPal account to pay via PayPal or credit card.
Do we use ‘cookies’?
Third Party Disclosure
We do not sell, trade, or otherwise transfer Personally Identifiable Information.
Third Party Links
We do include or offer third party products or services on our website but your PII is not sold, traded, or transferred to them by us.
We have not enabled Google Adwords on our site but we may do so in the future.
We agree to the following:
Users can visit our site anonymously.
Users are able to change their personal information:
• By emailing us
• By calling us
• By logging in to their account
• By chatting with us or sending us a ticket
How does our site handle do not track signals?
We honor them and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
We do not allow third party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
We do not specifically market to children under 13.
Fair Information Practices: In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email within 7 business days.
We agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
We collect your email address:
To send information, respond to inquiries, and/or other requests or questions.
To process orders and to send information and updates pertaining to orders we may also send you additional information related to your product and/or service.
To market to our mailing list or continue to send emails to clients after the original transaction has occurred.
We agree to the following:
We will NOT use false, or misleading subjects or email addresses.
We will identify the message as an advertisement in some reasonable way.
We will include the physical address of our business or site headquarters.
We will monitor third party email marketing services for compliance, if one is used.
We will honor opt-out/unsubscribe requests quickly.
We will give an ‘opt-out’ or ‘unsubscribe’ option.
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email.